REFUND AND RETURNS POLICY

Return Policy for aicanvas.store:

We want you to be completely satisfied with your purchase from aicanvas.store. If you are not satisfied with your purchase for any reason, you may return the product within 30 days of delivery for a full refund or exchange.

To initiate a return, please email our customer service team at [email protected] with your order number and reason for return. Our team will provide you with instructions on how to proceed with the return.

Please note the following conditions for returns:

  • The product must be in its original condition, unused and in its original packaging.

  • The return shipping cost will be borne by the customer, unless the product is defective or damaged upon receipt. In such cases, we will cover the return shipping cost.

  • Refunds will be issued once we receive and inspect the returned product. The refund will be processed using the original payment method.

  • Customized or personalized products cannot be returned or exchanged, unless they are defective or damaged upon receipt.

We reserve the right to refuse a return or exchange if the product does not meet the conditions stated above.

If you have any questions or concerns about our return policy, please do not hesitate to contact us at [email protected].

Thank you for choosing aicanvas.store. We appreciate your business and look forward to serving you again in the future.